• Personal Identifiable Information (PII): Name, Email address, Phone number, Shipping and billing addresses
• Order & Payment Data: Products purchased, Mode of payment (Note: We do not store your card, UPI, or bank details. All payments are securely processed via third-party payment gateways.)
• Technical Information (Automatically Collected): IP address, Browser type and version, Device type, Time spent on pages and other usage statistics (via analytics tools)

2. How We Use Your Information

• To process and fulfill your orders
• To communicate order status, shipping updates, or respond to queries
• To improve website performance and user experience
• To notify you about new launches, offers, or newsletters (only if you’ve opted in)
• To prevent fraud and maintain site security

3. How We Protect Your Data

• SSL encryption on our website
• Secure, PCI-DSS-compliant payment gateways
• Restricted access to sensitive data within our team
• No sharing of your data with any third party for advertising or resale purposes

4. Cookies & Tracking Technologies

• Help remember your cart and preferences
• Track analytics to understand how visitors use our site
  You can disable cookies through your browser settings, but certain features of the website may not function properly.

5. Third-Party Services

• Razorpay/PayU/Instamojo (Payments)
• Shiprocket/Delhivery (Shipping)
• Google Analytics (Site analytics)

6. Your Rights

• Access your personal data
  Correct or update your information
• Request deletion of your data (in certain cases)
• Withdraw consent to receive marketing communications
• To request any of the above, please contact us at support@hitarajewels.com

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Policy Updates